SAM support

How can we help?

Have a question about a delivery, payment, or driving with SAM? Email us, or use your private delivery page to report an issue.

Email SAM

Email is our preferred way to help. Include your tracking code, a short description of the issue, and the best way to reach you.

swiftassetmovement@gmail.com

Write an email

If your email app does not open, copy the address above into the email service you use.

We respond within 48 hours.

You can check delivery updates on your tracking page while you wait.

Help with a delivery

Open the private tracking link saved when you booked. You can view status, report a service or payment issue, and read Dispatch’s replies there.

Lost the private link? Email us with your tracking code. You do not need to email your delivery PIN.

Immediate danger?

Call 911 for an emergency. SAM email and delivery reports are not an emergency response service.

Leave a message

Guided support

Prefer to leave a message here? We’ll save it for Samuel Flowers to review. Our response target is within 48 hours. This form is not a live chat or an AI conversation.

This is general support, not a formal delivery claim or an emergency report. It does not pause a delivery. Use your private delivery page for a delivery issue or claim.

I am aWhat can we help with?

NameEmail

Callback numberProvide an email or callback number, or both. Use a US number with area code, or + and your country code. This does not schedule a call or sign you up for texts. Save your private support link to read replies.Tracking code (optional)A code helps us look into your question. Typing it here does not verify your identity or grant access to a delivery.Your message20–2,000 characters. Do not include your delivery PIN, private tracking or driver link, password, or card or bank details.

We use these details to review your request and contact you. This does not sign you up for marketing or text messages.

Questions about delivery texts?